Privacy notice

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Here at Island Mas UK we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by Island Mas UK. It applies to data collected when you use our website and when you interact with us through social media, email, or phone, or when you participate in our competitions or events. It covers:

 

• The personal data we collect

• How we collect your data

• How we use your data

• Marketing preferences, adverts and cookies

• Links to other websites and third parties

• How we share your data

• Your rights

• How to contact us

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Who is Island Mas UK

 

Island Mas UK is a leading Notting Hill carnival band providing events, costumes, clothing and carnival packages to customers.

Island Mas UK is the controller and responsible for your personal data collected through www.IslandMas.co.uk.

 

Our commitment to you

 

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used.

We will only collect and use your personal data for the following purposes, to:

• fulfil your order(s)

• keep you up to date with the latest offers and trends

• give you a better carnival experience

• help us to make our marketing more relevant to you and your interests

• improve our services

• meet our legal responsibilities

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How we keep your data safe and secure

 

We have appropriate safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

 

In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.

The personal data we collect

Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed.

 

While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13 or sell products to children. If you are under the age of 13, you are not permitted to use or submit your data to the website.

 

The following groups of personal data are collected:

 

• Identity Data includes information such as: first name, last name, title, date of birth

• Contact Data includes information such as: email address, billing address, delivery address, location, country, telephone number

• Financial Data includes information such as: payment card details and bank account.

• Transaction Data includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders.

• Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

• Profile Data includes information such as: purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.

• Usage Data includes information such as: how and when you use our website, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data; and details of any other Island Mas UK products and services used by you.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

 

How we collect your data

 

We may collect personal data about you in the following ways:

• Direct interactions – you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data (as described above) by filling in forms, entering information online or by corresponding with us by post, phone, email, telephone or otherwise. This includes personal data you provide, for example, when you: 
  
   

  • Create an account or purchase products on our website;

  • Subscribe to our newsletter or social media sites

  • Enter a competition;

  • Complete a voluntary market research survey;

•  Automated technologies or interactions – as you interact with our website, we may automatically collect the following types of data (all as described above): Technical Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies.

• Third parties – we may receive personal data about you from various third parties, including: 
  
   

  • Technical Data from third parties, including analytics providers such as Google.

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

How we use your data

 

We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.

 

We will only collect personal data from you when:

• we have your consent to do so, or

• we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, or

• the processing is in our legitimate interests and not overridden by your rights, or

• we have a legal obligation to collect or disclose personal data from you.

 

Uses made of your personal data

 

Your personal data is used by Island Mas UK to support a range of different activities. These are listed in the table below together with the types of data used and the legal bases we rely on when processing them, including where appropriate, our legitimate interests. Please be aware that we may process your personal data using more than one lawful basis, depending on the specific activity involved.

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process personal data without your consent, in compliance with the above rules, where this is required or permitted by law.

 

If you have any questions about how Island Mas UK use any of your personal data, please contact info@islandmas.co.uk

 

How long we keep your data for

 

We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations. Further details of the periods for which we retain data are available on request. 

Marketing preferences, adverts and cookies

 

Marketing - your preferences

 

We may send you marketing communications and promotional offers:

• if you have opened an account with us or purchased goods from us, or registered for a promotion or event, and you have not opted out of receiving that marketing (in accordance with your preferences, as explained below);

• by email if you have signed up for email newsletters;

In respect of third party marketing communications, we will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes.

You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time:

• you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email

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Cookies

 

Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

Online ads

 

We use online advertising to keep you aware of what we’re up to and to help you find our products. Like many companies, we may target Island Mas UK banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service.

 

Our use of analytics and targeted advertising tools

 

We use a range of analytics and targeted advertising tools to display relevant website content on our website and online advertisements on other websites and apps (as described above) to you, deliver relevant content to you in marketing communications (where applicable), and to measure the effectiveness of the advertising provided. For example, we use tools such as Google Analytics to analyse Google's interest-based advertising data and/or third-party audience data (such as age, marital status, life event, gender and interests) to target and improve our marketing campaigns, marketing strategies and website content.

           

In order to opt out of targeted advertising you need to disable your ‘cookies’ in your browser settings (see Cookie Policy for details) or opt-out of the relevant third-party Ad Settings. For example, you can opt-out of the Google Display Advertising Features using their .

Links to other websites and third parties

Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites.

 

How we share your data

 

We may disclose and share your personal data with the parties set out below:

• where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including co-branded or jointly promoted) products and services, we may pass your data on to the relevant third parties for the purpose of sending you such marketing communications;

• to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the table above in the section ‘How we use your data’, such as:

  • third party service providers that we engage to provide IT systems and software, and to host our website; 

  • third party payment processing services (including Paypal) to process your payment to us. Island Mas UK does not store your payment information. Your payment details are provided to the payment processing service you have selected, who are compliant with necessary regulations to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

• to protect our customers and website from fraud and theft, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose;

• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation

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Your Rights

 

You have several rights under the data privacy legislation. This includes, under certain circumstances, the right to:

• request access to your personal data

• request correction of your personal data

• request erasure of your personal data

• request restriction of processing of your personal data

• request the transfer of your personal data

• object to processing of your personal data

• object to automated decision making

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 Brief details of each of these rights are set out below. If you wish to exercise any of these rights, please email us at info@islandmas.co.uk

 

Request access to your personal data

 

You have the right to obtain a copy of the personal data we hold about you and certain information relating to our processing of your personal data.

Request correction of your personal data

 

You are entitled to have your personal data corrected if it is inaccurate or incomplete. You can update your personal data at any time by emailing us at info@islandmas.co.uk

 

Request erasure of your personal data

This enables you to request that Island Mas UK delete your personal data, where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

 

Request restriction of processing of your personal data

 

You have a right to ask Island Mas UK to suspend the processing of your personal data in certain scenarios, for example if you want us to establish the accuracy of the data, or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Where processing is restricted, we are allowed to retain sufficient information about you to ensure that the restriction is respected in future.

 

Request the transfer of your personal data

 

You have the right to obtain a digital copy of your personal data or request the transfer of your personal data to another company. Please note though that this right only applies to automated data which you initially provided consent for us to use or where we used the data to perform a contract with you.

 

Object to processing of your personal data

 

You have the right to object to the processing of your personal data where we believe we have a legitimate interest in processing it (as explained above). You also have the right to object to our processing of your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your data which override your rights and freedoms.

 

Right to lodge a complaint

 

If you have any concerns or complaints regarding the way in which we process your data, please email us directly at info@islandmas.co.uk

Changes to this privacy notice

From time to time we may change this privacy notice. If there are any significant changes we will post updates on our website, applications or let you know by email.

 

How to contact us

We welcome feedback and are happy to answer any questions you may have about your data.

Please send any questions, comments or requests for more information to info@islandmas.co.uk

 

This privacy notice was last updated on 12th February 2022

Island Mas UK