Terms and Conditions

Please ensure you are able to collect your packages between Sunday 18th August - Wednesday 21st August. If you are an international visitor a dedicated collection will be held on Saturday 24th August.

Orders will not be posted 

Please note all purchases and payments are non-refundable and non-transferable.

You MUST be 21 or older at the time of the event. (Photo I.D. will be required at distribution ). We reserve the right to refuse. A photo of your ID will be taken at distribution.

You must keep up with payment schedules as set out but the band, and/or your section leader. Failure to do so could result in the forfeit of your costume without notice

 Our intention is to ensure your costume is as close to the prototype as possible, however, please note that costumes are subject to minor changes dependent upon if we are able to source the exact materials used for the prototype. This is due to the availability of material/s sourced from third parties.

Any costumes subject to alterations will be kept to a minimum and kept within the bands theme.

As all costumes are made to measure due to the nature in which they are produced, we are unable to refund or make any alterations. Each costume is custom-made to the specific details you provide.

Please also note, that the amount of gems used is also dependent on size; therefore, larger cup sizes may appear to have fewer gems compared to a smaller cup size.

We ensure all our costumes are durable, however due to the excessive crowds at Notting Hill Carnival, beyond our control damages are liable to take place. We are not responsible for damages taken place on the road.

Whilst we are unable to refund any deposits if there are unfortunate circumstances we would be happy to assist in selling your costume by offering it to our customers within our database.

In the event that NHC is cancelled or postponed for any reason, the non-refundable rule still applies. Any monies paid up to the point will be transferred to the new proposed date of NHC or to the following year of NHC, whichever is sooner.